Transforming Daily Living
12/09/2014The Southern Health and Social Care Trust has transformed the way people receive equipment to help them with daily living - with a high percentage of clients reporting that they are now satisfied or very satisfied, in a recent survey of the service. Equipment for everyday living includes simple items that help people with restricted mobility to manage everyday tasks such as a rail by the bed or bath, a raised toilet seat or commode. Most people who use the service are aged over 65 but younger clients include those with disabilities or recovering from surgery.
If you are in need of equipment for everyday living, you will be assessed by a District Nurse, Occupational Therapist or Physiotherapist and given a voucher to take to a participating retailer to collect or arrange delivery.
Angela McVeigh, Director of Older People and Primary Care for the Southern Trust, says: “Previously people had to travel to one of our central stores to collect their equipment or wait for it to be delivered to their home. We have tried to make the service more convenient for clients, rather than having to come to a Trust store on weekdays, we are now able to offer greater choice as to when and where they can pick up their items.
The service is proving faster and more efficient with most equipment being available to clients on the same or next day.”
There are 62 participating retailers across the Southern Trust area, mostly pharmacies and mobility shops.
When you bring your voucher, you will be able to claim your prescribed item free of charge or pay the difference if you would prefer an alternative, more expensive brand. You will be given instructions for fitting the equipment and if required a follow up will be arranged to check that it is installed correctly.
Feedback on the new service has been very positive with people commenting:
“It is very handy going to the local chemist and easily collected with my prescription.”
“Happy with service no problem to collect.”
“Excellent service, highly recommended, all delivered and ready to use.”
More specialised equipment like bath-lifts, hoists or pressure cushions continue to be loaned from the Trust rather than purchased through retailers.
For further information on the service you can ask any participating retailer or
contact the Trust’s Access and Information Centre Tel: 028 3083 5405