Learning Disability Crisis Response Service
02/06/2014Northern Ireland’s first service to help adults with learning disabilities avoid a hospital admission in a time of difficulty is now providing support to 150 people.
The Southern Trust’s Learning Disability Crisis Response Service was set up in June last year and is staffed by two nurses Joe McGivern and Gavin Crilly who between them have 32 years’ experience.
Geraldine Leonard who lives in Newry said: “This is a great service and it is reassuring to know that we have someone to contact when my son faces a difficulty. The response was very quick and Joe and Gavin were able to help with the issues that were affecting my son’s health. My son is very well now but I feel that if any issue arose again I am confident that the Team would step in and provide support in our home.”
Portadown mum Mrs Fulton explains: “I think this is a great service especially as it keeps my son out of hospital and the support helps to manage his behaviour. The staff are attentive and always on hand for advice and guidance. They are a calming influence on my son. They have met him face to face and spoken to him on the telephone to provide ways of changing his thoughts and behaviour and that is a great reassurance to me. They also think of me, too.”
Sharon Livingstone, manager of a residential unit in Craigavon, adds: “We’ve been using the Crisis Response Service from March this year. Joe and Gavin are very approachable and we can contact them any time. They are very responsive to my staff and they have provided considerable support and reassurance in order to prevent a hospital admission. They have visited residents who have displayed challenging behaviour to calm and diffuse difficult situations very quickly. This is an excellent service.”
The Service works with other health and social care staff including the Behaviour Support Team, GPs, psychiatrist and social worker to provide the best care for the individual during their time of difficulty. For more information on the Crisis Response Service, which operates from 9am-1am Monday-Sunday, contact your key worker or telephone 028 3833 4444.
Joe McGivern and Gavin Crilly from the Southern Trust’s Learning Disability Crisis Response Service