Southern Trust engages with service users and clients to plan services
07/05/2014The Southern Health and Social Care Trust in partnership with its Personal and Public Involvement Panel (PPI) has hosted an event to raise awareness about how staff, service users, carers and the public can get more involved in evaluating and developing services.
PPI gives local people an opportunity to have their say about their own care and treatment and to become involved with doctors, nurses, social workers and other health and social care professionals to influence how health and social care services are planned and delivered.
Funded, by the Public Health Agency, the event showcased the PPI work that is currently taking place and highlighted opportunities available for future involvement across the Trust. Information stands highlighting the various support services available were hosted by the Southern Trust; the Patient Client Council and a number of voluntary and community organisations including Carers Matters, NIAMH, CAUSE, Willowbank, Acorns for Autism and Mencap.
The event was chaired by Sharon Doherty, service user, carer and co-chair of the PPI Panel and a number of short presentations were given by Panel members and Trust staff.
Service user Ray Hamilton, through his Support Worker shared his experience of health and social care services and highlighted how his quality of life had been improved and become more meaningful since his involvement in a variety of opportunities
Peter Donnelly, service user provided a very powerful account of his experiences of health and social care services and the benefits of involvement in shaping and improving services.
Carolyn Agnew, Head of User Involvement and Professional Lead for Community Development said: “The Southern Trust is committed to ensuring that everyone who wishes to be involved in the planning, development and evaluation of its services is facilitated to do so. As we plan and develop services, we can only make improvements by involving people who have experience of using these services, either as a service user, carer or a member of the public.”
If you are interested in becoming involved in particular areas of interest such as Older People Services, Children and Young People’s Services, Disability Services, Mental Health Services, Hospital Services or General Services we would like to hear from you. Please speak to the person who is responsible for delivering your care, this could be your social worker, nurse, day care worker or other health and social care professional. You can be involved as an individual or a group of service users/carers or as an organisation.
Alternatively, you may wish to contact the PPI Team via Email: Sinead.firstname.lastname@example.org or Tel: 028 3741 2523 or 028 3741 2468.
Further information and on-line registration are also available at www.southerntrust.hscni.net – under the ‘Involving You’ section.
Southern Trust Service User and Carer PPI Panel members with members of Southern Trust Board, Southern Trust staff, Regional PPI Lead and Public Health Agency.