Patients save time by checking themselves in at local hospital
01/04/2014Patients coming to Daisy Hill Hospital are now able to check themselves in for appointments using a new Self Check-in Kiosk.
The Kiosk has been installed in the Outpatients department at the hospital and patients are already seeing the benefits as Anita Carroll, Southern Trust Assistant Director of Acute Services explains:
“This new technology will reduce the time patients have to wait to book in for their appointment as they won’t have to queue to see a receptionist. These kiosks are very straightforward to use – patients are asked to confirm their gender and date of birth and the system will then ask them to confirm more details prior to booking in. The kiosks are also equipped with built-in printers, which will print off a ticket with the patient’s call number, appointment time and location and receptionists are still on hand if you need any further help.
“The new booking system also includes a range of different language versions including; Polish, Lithuanian, Portuguese, Russian, Latvian and Slovak to ensure as many people as possible can use the kiosks.”
Self Check-in Kiosks have also been installed at Craigavon Area Hospital Outpatients Department where patients there can also avail of the same technology.
Staff Nurse Noelle Garvey with patient Sharon Gracey, using the new Self Check-in Kiosk in the Outpatients Department, Daisy Hill Hospital